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New in REC+: Exit popups, Customer-specific products, 2 Factor Authentication and more


Exit popups

Engage your customers before they leave your site with our new exit popups feature.
You can use these popups to ask customers if they want to subscribe to your newsletter or offer them a special deal before they exit.
You can set up exit popups in your admin account by going to Admin > Site Exit Popup.
PR 3036

User specific access to products

With this new feature, you can restrict access to specific products to individual customers. This is useful for offering custom items or exclusive deals to specific users.
Once enabled, you can set up user-specific access to products in the Add/Edit products section by going to the Prices tab and selecting Restricted user access.
To enable this feature, please contact us for pricing.
PR 3044

Admin 2fa on login

Two factor authentication is now available for all Admin level accounts.
This feature adds an extra layer of security to protect access to your admin account.
You can enable this feature in your admin account settings by going to Admin > Top right dropdown menu > Your 2FA Settings.
PR 3056

Expert Answers > Brand new UI

We've redesigned the Expert Answers area in the admin interface to make it easier for you to manage customer questions on a large scale.
The new UI includes helpful filters to navigate through questions more efficiently, and you can now close questions without answering them.
Enjoy the improved experience!

VIP Club

Admin VIP Club Override
We've added the ability to fake that an admin is part of a specific VIP Club & Level so they can preview the VIP club on the front end of the site.
PR 3059


Preview blog urls
Send previews of your blog posts for review before publishing them to others without your reviewers needing to login.
PR 3051

Page Slices > new height setting
This new height only kicks in on desktop but lets you design even better layouts. This can also be combined with vertical alignment if you set a container with the height and then the alignment on the inner slice.
PR 3070

Audits added to the Customise User Area in Admin.
Similar to Site Settings & other areas, we've now implemented full audits of each change made here so it's easier to know when key features have been enabled for your customers to see.
PR 3061

Ecommerce & Reporting

Product price imports renamed
We've clarified the difference between the 2 different price imports, "Product Price Columns" vs "Product Qty Break Price Rows" and why you'd pick either method.
PR 3057

Report Builder > New table display when comparing between 2 dates.
We have a brand new display for showing each value and the % difference so you can see if your sales have gone up or down highlighted in green or red.
PR 3086

Report Builder > % ratio columns for the traffic sources.
With this change it's easier to see which traffic source makes up the largest percent of your sales traffic.
PR 3086

Report Builder > new Traffic Medium filter
The order info reports now have a traffic medium filter available. 
PR 3084

Report Builder > Charge types report
When using custom charge types (e.g. Delivery Duties Paid), you can now get a sales report in Order Information Report. 
PR 3064

Report Builder > more fields on the Ecommerce Revenue. report are now optional
Allowing you to build reports easier and not need to select "All" when running through the different options. 
PR 3052

Delivery method & region audits
We now keep audits when you add/edit and remove delivery methods and regions, further helping you keep track of when changes are made on your site.
PR 3053

Autocomplete for many areas around admin now support ID based search as well as their existing searches. 
E.g. Restricted access products lets you search on User name or email but if you type a "#" and then an ID it'll only bring up that specific customer, letting you find people easier when you have 2 customers with the same name but you know the ID of the one you want.
PR 3072

Designer / Developer Changes

Products API now exposes back in stock dates.
This is useful for any trade/distributor customers you may have that access your API list of products so they can find out when you're aiming to have an item back in stock to keep them and their customers up to date easier. 
PR 3062

Admin tips have been disabled after logging in.
These quick tips have been disabled for now, they previously showed to the bottom right of the screen but we've decided to disable them while we rework their tips and reconsider how best to help you with these.
PR 3071

New in REC+: Runners, Repeaters & Strangers, Email Task Analytics, New Page Slices & More


Runners, Repeaters & Strangers For Enhanced Product Demand Analysis.
Introducing Runners, Repeaters & Strangers. Allowing you to easily determine the average weekly demand of your products and feed this into your procurement and manufacturing teams to optimise purchase ordering and manufacturing schedules. 
Contact us to enable this on your store. Licence upgrade required.

Email Task Analytics
Introducing Email Task Analytics. Gain valuable statistics on your automated emails, for example views and clicks for abandoned carts. Easily accessible under Admin > Email Tasks > Stats, this powerful feature provides you with comprehensive data in a simple, user-friendly format.


New Form Builder filters
These new filters to help you sort through responses including date range and traffic source/medium
You can also now group the responses to remove duplicates.

Page slices > new "hover tile" slice
When hovering over an image show content over the top of it.

Page slices > new "text carousel" slice
Similar to image carousels, these text carousels let you rotate text such as slogans or select testimonials on your site.

Page slices > new "content switcher" slice
Similar to sliders or carousels, these switchers are a 50/50 split with image to the left & content to the right, with numbered buttons to switch between each slide.

Page slices > border styles & radius
Round your slices with the border radius & optionally set different border styles to have further control over the display of slices.

Page slices > new featured slices for common uses.
Quick reusable patterns to display content such as: Articles, Services you offer, Quick Feature Overview, Team members.

Page slices > new tabs & FAQ slices
Easily add an FAQ section to your site with this new slice type or build a more interactive area with the new tabs.

Duplicate page
Quickly make a copy of a page with the new Duplicate Page button, available in Admin > Page Manager > Edit Page > new button to top right for Duplicate Page.

Page slices > gallery modals for image grids
Optionally enable modal popups on click of images in your grids, as well as control aspect ratios of the thumbnails to maintain a clean looking grid layout.

Ecommerce & Reporting

User Group Delivery Address Matching & Restrictions
Restrict delivery for specific groups to require either their full address, or just the country being delivered to is the same as the customer billing address. This lets you optionally require that your UK distributors aren't using you to dropship abroad. 
User Groups > Edit User Group > Enable Address Matching?

Report Builder exclude manual orders by default
Now possible by enabling the existing "exclude vat" site setting: Reports > Default the Order Info Reports & Report Builder to exclude VAT & manual orders

Coupon Manager search
As your store grows, the number of coupons/deals increases. This new feature lets you search through them faster by name or the coupon code.

Payment method address match restriction
Restrict payment methods to only show when a users billing & delivery address matches. Useful for selecting the most appropriate payment processor for financial inspection, for example Stripe may prefer the same billing and delivery addresses to process an order.

Unlimited YouTube videos per product. 
You're no longer limited to a maximum of 3 YouTube videos per product, now you can upload as many as needed, each displayed with thumbnails on the product page. 

Reports can now exclude restricted access products
This allows you to filter reports to exclude items restricted for sale to specific dealers only. 
Admin > Order Manager > Quick Search > Additional search filters > Restricted Access
Admin > Report Builder > Advanced > Exclude Restricted Products

Order Manager > Delivery method filter
Quickly find all orders placed with a specific delivery method quickly with this new filter e.g. all orders set to Collection or ones awaiting to be delivered through DPD for example. 

Prospect Manager

Prospect Manager > optional comment field on batch edit quotes.
You can optionally batch set a comment on multiple quotes at once for example setting which invoice they are part of.
Available under the table of quotes in Prospect Manager.

Prospect Manager > Auto watcher
When adding a quote for a customer, if that customer record has a Sales Manager set they will be automatically added as a watcher on the quote. This helps ensure your sales team are kept up to date on quotes relating to their clients.

Designer / Developer Changes

Modules > new colour type field
You can now use colour pickers directly inside modules to help make design changes per module item for example.

Meta tag character counts
All meta title, descriptions & keyword fields now have recommended maximum character counts 


SPF record examples
An important piece of email security is setting up an SPF record to help ensure emails are delivered correctly and not spoofed from mail servers you don't trust.
We now show example SPF records for you in the admin area > SMTP settings to help you get this sorted for your site. 
SPF is also becoming a requirement for delivering to many email providers such as Google/gmail so it's an important step for all sites to consider.

Admin login IP checks
When logging in we now verify the IP/location you're logging in from is one we've seen from you before. 
Edit Customer > Subscribe to Security Emails

Suspended admins are now immediately logged out.
Previously suspending another user would only affect them on log in, this has now been re-worked to immediately invalidate their session in the case that they are already logged in, letting you take action right away if an admin needs to be removed from your site.


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