Core Features

• Expert Answers
  Allow users to submit questions to you on any page or product and easily reply & publish the question and answer on your site.
  Helps you to seal more conversions and to improve your content and gain additional natural keyword phrases for extra indexing by search engines.
  
  Can be shown for specific products: {{ expert_answers('product', product.id) }}
  or specific page urls: {{ expert_answers('url', '/faq') }}
  or it can figure out the url for you automatically with {{ expert_answers() }}
  NB Premium Subscription required. Contact us for details and setup
• New Helpdesk button for fast access to support and articles
  
• Opening times
  You can now manage your company opening times directly from within admin
  Site Settings > Company > Opening Times > Monday - Sunday
  And can be accessed in the templates as an array: {{ dump(company.opening_times) }}
• Image optimisation applied to Content Sliders
  Our WebP & image optimisation support has been extended to fully support sliders in responsive templates, further optimising your image sizes for performance on desktop and mobile devices.

Ecommerce

• Enhanced Returns Process
  We've changed the returns process to prompt users to select a reason and provide a comment about why they are requesting a return.
  When a user requests a return they are now prompted to select which products, as well as selecting from a list of return reasons (editable in Admin > Return Reasons) and an optional comment field. This is emailed to the site admin(s) and recorded against the returned order lines.
• Product Feed ID Lookup
  While working Google Merchant Center you may notice IDs for products are different from the website due to options spinning up different versions of the product. Our new report lets you cross-reference against the Google ID to find the product on your site.
  Reports > Product Feed ID Lookup
• Order Manager minor style tweaks
  As part of continuously our Order Manager interface we've made some minor improvements to the display of codes & prices to prevent breaking these onto new lines as well as several other minor tweaks.
• Coupon sorting
  Track down coupons more easily in Coupon Manager via: Admin > Coupon Manager > new "Sort By" option to top right offering: Latest, Name, Code, Start Date & Expiry Date sorting.
• "Users making purchases" report improvements
  Two new columns added: "count_of_items" & "days_since_last_order". This helps you identify customers based on purchase histories.
  For example, the item count can help you understand whether your cross- and up-sell promotions are effective; 'Days since last order' helps you identify customers who have stopped buying from you that you want to chase up.
• Added delivery cost template keys for Purchase Invoices 
  The purchase order templates can now contain delivery information such as cost price, available in the template with {{ dump(order.delivery_cost) }}

Outside REC+

• Automated Site Testing 
  Automatically test specific parts of your site are working as expected such as the checkout process or form enquiries and no problems are present which would break the process. Avaiulable to run hourly or daily. Contact us for pricing and set up. 
• Price Comparison tool updated to select crawl time/day
  This allows you to set when the crawl takes place to avoiding crawling during competitors maintenance windows. Contact us for pricing and to find out more.
• Site performance reviews
  We're now offering optimisation & performance reviews for your website to see how page load speed can be improved and the impact of 3rd party plug-ins. Faster speeds can help increase your conversions. Contact us for pricing and to book a review.

Designer

• New module field type for "large text" 
  We now offer a new field type on modules letting you add larger amounts of text content for when an editor interface isn't appropriate. 
• New content block type "page-url"
  This allows admin(s) to select a page in Page Manager so that the result of the content block will be the page url string.
• Module Import Ignore Existing Files
  When importing modules, previously it would error if the folder for the module already existed, e.g. if you imported templates from another site and then tried to import it's modules.
  You now have flexibility over this, by default it will skip adding the folder if it already exists or you can tick to override the folder.
• Updated Modernizr to include CSS Grid
  If you're looking to trial CSS Grid in your designs but are worried about applying other properties for browser support you can now use the moderniser css grid classes, inspect the page and check the classes added to the html element.
  To see what's available & read more here: https://modernizr.com/docs/