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New in REC+: GDPR Restrict Processing Of Users

Under GDPR registered users can object to having their data processed. In REC+ this means restricting processing via Email Manager (so the user won't be included on emails) and in User Manager and Prospect Manager a red warning message is displayed when you select the user advising:

"Restricted User
This user has been restricted from processing under GDPR, please do not contact them or process their data."

To mark a user as restricted go into User Manager > select their user record > Status & Levels tab > tick the field 'Restricted User'.


New in REC+: Reducing Spam, GTIN Product Feed Enhancement & REC+ Version Numbering

Combating Form Spam. There has been a recent sharp increase in spam, some of which is by-passing Google Captcha, in particular from Russia. We have introduced our new Intelligent Spam Filter to help combat this. In the most obvious spam cases, when the spammer has wasted their time submitting the form we will automatically reject it without their knowledge. For other possible spam items, we will place them in the spam folder of the corresponding form in Forms & Processes.

Google Products Variation Manager. This has been renamed from 'Multi Ad Generator' and you can export your product feed data to a CSV file, modify it with any alterations you need, then import it via the Import System, selecting Google Products GTINs in step 2. The reason this change was introduced was to help the situation where products are set up with multiple options and each one needs its own GTIN (in this case for clothing that had a GTIN for each size/colour combination). 

REC+ Version Numbering. Because we are rolling out continuous product updates we will no longer be displaying version numbers in REC+. Our team works on the software every day of the week keeping it up to date with security updates, software patches and enhacements. The updates are automatically rolled out overnight to all sites, meaning your software is always on the very latest version available. NB If you are an REC user then remember to switch to REC+ for free currently in your admin console!

New In REC+: Filtering Users By Subscribers & Assigning To Groups Plus Script Finder

Filter Users By Subscriber allows you to select your users in User Manager > Filter Users by whether or not they have subscribed to your newsletters. You can then assign selected users into specific user groups (1,2,3 refer to the groups shown on a user record) which you may want to do for segmentation and emailing purposes. NB Email Manager will not send to users who are not marked as subscribed.

Filter Users who are ungrouped allows you to find users who have been entered without being assigned into a group, so you can quickly identify them and then add them into the desired group.

Script Finder is a new program which allows you to scan areas of the website to find scripts that have been embedded in the site, such as 3rd party apps or tracking which may introduce cookies and therefore you need to be able to turn off those scripts in conjunction with Cookie Manager.

View this article in full on freshdesk

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