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What's new in REC+: Re-Engagement Reminders, Additional abandoned cart followup emails, Custom down for maintenance pages and more.

Spotlight

Re-Engagement Reminders
Remind new customers who haven't purchased to come back to the site, or specific groups of customers who haven't purchased in a set time frame.
Once enabled, this will be available via Admin > Re-Engagement Reminders and Email Tasks.
3574

Additional Abandoned Cart Followup Email Task
Further to the default abandoned cart followup email, you can now set additional followups such as a week or a couple weeks later as extra reminders to bring in sales. 
Add this as an Email Task with the event of Abandoned Order Followup and set up the rest of the details and content as required.
3585, 3588

Custom Down For Maintenance pages
We've split the down for maintenance pages out so that for database maintenance we have a static version which currently is not editable, however the default down page which you can enable in admin > site settings, can now be customised as you need.
New down-for-maintenance page & html/errors/down-for-maintenance.html.twig for the page design. 
3578

Ecommerce & Tracking

V2 variations Google product feed now supports top level products and using the same Google option combinations.
By default the v2 variations product feed shows each variation but this new feature lets you customise this.
Admin > Site Settings > Ecommerce > V2 product feed product split.
3569, 3575

Product Imports > optionally disable price updates
The 'Products' import can now also update base prices of products.
Note: If you're updating product details via this method but using the dedicated 'Product Price Columns (New) prices import for managing prices, you may want to ensure they don't conflict by setting the Products import to not update prices.
3601

Product Manager categories table now shows additional data
Helpful little change to show status & product counts against each category in Product Manager.
3580

Manual Orders can now set delivery directly on the Add Manual Order screen
Previously only possible on the edit order screen, you can now set a delivery method while adding the order to save time.
You can also manually set a custom name & price for delivery here or select based on a delivery method set in the admin area.
3582

Order history audits for when new and updated order emails send.
Additional tracking has been added to show customers have been sent emails. 
Please note, this is just to log that we sent the email, not that they received or read it, or that it didn't go to their spam (this extra level of monitoring is possible using Mailgun).
3590

CMS & Admin

Require setting groups for new admins
If you are using access control rules for admin groups, enable this new setting to ensure all admins are set into a group to make sure they then fall into the correct access group.
Site Settings > General > Require setting a group on new admins
3567

User Manager admins count
New section at the top of user manager to show a count of admin users. This is clickable to reveal all admins.
3565

Prospect Dashboard now available
For ecommerce or CMS sites, you can now access a new Prospect Dashboard overview screen whilst retaining your normal dashboard screen.
Access via the admin sidebar > Prospect Dashboard.
3573

Integrations

Unleashed order status sync
Automatically keep orders on your website in sync with Unleashed order status changes by enabling this feature.
When enabled we'll detect when an order is: complete and mark it as despatched on the site; mark partial shipments; if the order is deleted on Unleashed it will be set to Cancelled on the website.
Admin > Connect > Utilities > Unleashed > Sync Order Statuses
3554

Unleashed customer types
We've added 3 new defines for letting you sync the customer type on new users when sending their data to Unleashed.
Defines: UNLEASHED_CUSTOMER_TYPE__RETAIL, UNLEASHED_CUSTOMER_TYPE__DEALER & UNLEASHED_CUSTOMER_TYPE__TRADE
3576

Unleashed > You can now disable syncing tax rates per product.
If you prefer to set these directly in Unleashed, or don't want the system to sync these outside of orders, enable this feature. 
Admin > Connect > Utils > Unleashed > Sync Products with the site default tax rates. Ticked by default but can be unticked to disable this.
3586

Unleashed log filters
We've added new filters to the Unleashed logs to give you much more granular access to changes made or observed between Unleashed and the website.
3593

ShippyPro > No longer logging common errors that otherwise fill up the order history.
We generally log all issues from delivery adapters against orders in case you need to track why specific methods were available or not to a customer. 
However for ShippyPro, it would provide logs in too much detail causing the logs to fill up with less useful information. 
We now strip out common issues such as specific delivery methods not being available based on location etc. while logging real issues.
3591

Designer

Pages & Templates ajax save
Helpful improvement that retains your undo history, unless you reload the screen, and keeps your position in the content when saving changes.
We also introduced a new cleaner save notification that handles page/template errors to make these very obvious when saving. 
3561, 3570, 3572

Mobile specific heights can now be set on Page Slices
3566

Products API sorting improvements for more custom designs
You can now sort by 'updated since' & other advanced sorting options to create more custom designs. See the new ?since_timestamp, since_timestamp_field & sort fields in the API docs: https://design.reallyeasycart.co.uk/api.html#resources--products
3556

Frontend performance improvements with meta preloads.
Added link preconnects to speed up DNS & connections etc. to the 3rd party sites we pull in resources from, such as Google, cdn.js, etc. in both frontend website & backend admin.
3598

Variations on the Products API resource now exposes back in stock dates.
Available as back_in_stock_date on each variation object on products.
3587


Important Announcement: Google Universal Analytics Retirement & Your Website

This bulletin applies to REC+ users who use Google Analytics to track their website metrics and have not upgraded to GA4. If you do not use Google Analytics or you are already using GA4 then you do not need to take any action.
 

Google officially retired its Universal Analytics (UA) platform in July 2023 and will be stopping all reporting & API access as of July 2024. 

This means that any remaining reporting connections between your websites and UA will cease to function. If you haven't already transitioned to Google Analytics 4 (GA4), it's crucial to do so now to ensure uninterrupted tracking and analysis of your website data.
 

Why the Change?

Google Analytics 4 represents a significant shift in how website data is collected and analysed. It's designed to be more privacy-focused, adaptable to future changes in technology, and better equipped to provide insights into the complex customer journeys that span multiple devices and platforms.
 

What Does This Mean for You?

If you've already moved to GA4: No action is required. Your website analytics will continue as normal.

If you're still using Universal Analytics: You'll lose access to your website data. It's essential to migrate to GA4 as soon as possible.
 

We're Here to Help!

We understand that migrating to GA4 can seem daunting. That's why we offer comprehensive support and services to make the transition smooth and seamless for your website. 

We have put together an in-depth article to guide you through making the changes.

Read how to migrate to GA4

Or if you prefer us to set this up please click Request Assistance to log a support call. Our charge for this is £95+VAT. You will need to be able to access your Google Analytics account for any changes to be made.
 

Get in Touch

Contact us today to discuss your GA4 migration needs and let us help you unlock the full potential of your website data.
 

Further Information

You can read more about this change directly on Google's support site here.


New in REC+: Google Shopping Automated Discounts, Free samples and more.

Spotlight

Google Shopping Automated Discounts / 'Dynamic Re-pricing'   
Major new feature for ecommerce stores advertising on Google

Google has launched a major new feature to help improve online product sales by dynamically lowering the price of your products shown via Google Ads compared to your competitors. The new product price is displayed on Google's Search Engine Results Pages and once the ad is clicked the price is then automatically lowered on the website product page to match. The amount of discount given can be set as a percentage across all products, or with specific prices on a per product basis. The price offered by Google is honoured for 48 hours only.

The discount given is stored in Coupon Manager > Google Shopping Auto Discount tab for all resulting visits, not just successful sales. The side benefit is being able to see the level of discount that has been offered by Google which indicates how over-priced it considers your products to be on a given date.  You can cross-reference this to views and conversion rates in the Top Products Report to adjust your price position further in the market, since you may be losing out on visits not coming via Google Ads. 

This feature is available to our marketing clients. Requires cost data to be set up on product/variation records and Google Ads Tracking to be enabled (see 3645 below). Contact us for details.

Setup documents are available on Drive to support staff only: Google Shopping Automated Discounts.
3596, 3646

Free samples
Secure more sales by offering free samples to prospective customers as trials, matching up products etc. Mark a product as a free sample with free delivery and as an addon so it doesn't show up in latest products etc. Free samples are ignored in the minimum order value checks at checkout when ordered without other products. However, if you then add a £10 item to cart, that item triggers the minimum value check and prevents the checkout from allowing the order to go through until the minimum order level has been reached.
Admin > Product Manager > Add/Edit products > Is this a free sample? (under 'Is addon')
3635

You can also set the maximum number of free samples you allow per customer order via:
Admin > Site Settings > Prices & VAT > Free Samples > Max free samples
3636

Ecommerce & Tracking

Back in stock alerts for backorder items
Users buying backorder items can now be opted into alerts to find out when it'll be back in stock.
Contact us to enable this new feature. 
3376

CMS & Admin

Modernised page urls
You can now set Page Manager pages to no longer add .html by default and ensure the urls are lower case in line with current practice by large sites.
Please note this currently only applies to Page Manager pages.
Admin > Site Settings > General > Miscellaneous > More modern page URLs.
3621
You will typically also want to have the previous .html URLS auto redirect to the new ones with this new setting:
Admin > Site Settings > General > Miscellaneous > Auto redirect to the modern URLs.
3624

Email notifications now warn if you have duplicates. 
Email notifications work based on a single rule & group combination. If you have any duplicates here, the system will prompt you to resolve this so that the system knows which to use to send the notifications.
3609

Email Manager warning about slow SMTP
We allow sending via SMTP instead of our default mail server. However SMTP emails are slower which means when sending larger email campaigns it may result in the email not fully sending due to slowness. We now show a warning about this. We recommend using Mailgun to send these emails instead, or contact us and we can help set up an API for faster email sending through most other mail providers.
3631

Integrations

Google Ads conversion code  *Required for the Google Shopping Automated Discounts feature
Increased integration with Google Ads you using Google ads conversion code complete with cart data for the thanks page via this new connect setting.
Admin > Connect > SEO > Google Ads Tracking > Tick: Enable Ads Conversion tracking on the thanks page?
Enter the "send_to" part of the code provided by Google in: Ads Conversion Tracking ID / "send_to"
3645

Unleashed order status updates now mark as "via Unleashed"
To help tell the difference between updates made by admins and those made by the system, we now append "via Unleashed" to these audits.
3604

The Orders API resource per item now contains the "extra_data" field to pass additional custom data to 3rd party integrations.
Such as for use with free samples to pass the name of the free sample item as this extra custom data.
3633

Retirement of old Universal Analytics integrations.
Google has now shut down the old UA analytics in favour of GA4. Read more here
Removed Setting: Connect > SEO > Analytics > Reporting Method
3627

Designer

Added Tiktok, Snapchat, Whatsapp & Vimeo social icons for site footers.
Admin > Connect > Social > find the new Tiktok, Snapchat, Whatsapp & Vimeo URL fields.
You may need to upgrade your site's footer/social-icons template to add these icons in. 
3644

jQuery 3.7.1 upgrade
Minor upgrade to sites using the 3.x version of jquery to keep it up to date with latest security fixes.
Please note, many sites still use 1.x versions of jquery for customisations on pages and this should be upgraded. We have a site setting to enable 3.x in a preview for testing through your web pages and processes and then you can fully enable it if no issues are found or the issues found are resolved.
3625

Modules > you can now select fields to show in the "all" table to make the screen more useful.
Enable via Admin > modules > edit > fields
3614

Thumbnails showing "Image Unavailable" now properly send a 404 HTTP header.
This is to help ensure they can be easily found and not detected as any other sort of issue.
3620


Spotlight On Ecommerce Features Released This Year

Top Picks

Here's a roundup of the changes we've released this year so far. It heavily showcases new e-commerce features but you can see all changes in detail covering the Content Management System, sales and prospect management, tracking and of course security updates. Visit the Update page.

If you are interested in enabling these features, please contact your account manager regarding licence upgrade and implementation costs.

Google Shopping Automated Discounts / 'Dynamic Re-pricing'   
Major new feature for ecommerce stores advertising on Google

Google has launched a major new feature to help improve online product sales by dynamically lowering the price of your products shown via Google Ads compared to your competitors. The new product price is displayed on Google's Search Engine Results Pages and once the ad is clicked the price is then automatically lowered on the website product page to match. The amount of discount given can be set as a percentage across all products, or with specific prices on a per product basis. The price offered by Google is honoured for 48 hours only. Read the full article.

Free Samples
Secure more sales by offering free samples to prospective customers as trials, matching up products etc. Mark a product as a free sample with free delivery and as an addon so it doesn't show up in latest products etc. Free samples are ignored in the minimum order value checks at checkout when ordered without other products. However, if you then add a £10 item to cart, that item triggers the minimum value check and prevents the checkout from allowing the order to go through until the minimum order level has been reached. You can also set the maximum number of free samples you allow per customer order. Read the full article.

Re-Engagement Reminders
Remind new customers who haven't purchased to come back to the site, or specific groups of customers who haven't purchased in a set time frame.
Read full article.

Additional Abandoned Cart Followup Email Task
Further to the default abandoned cart followup email, you can now set additional followups such as a week or a couple weeks later as extra reminders to bring in sales. 
Read about all abandonment followup features

Send personal-looking automated emails from account managers
Make automated emails to customers appear as personal emails from your account managers. Great personal touch for increasing open rates.
We've also added BCC support & ability to BCC account managers on emails being sent to their customers so they know what's going on e.g. dropping out of a VIP Club.

GA4 Consent Mode v2
We've updated our consent mode integration to ensure we share if the user has accepted different tracking and ads based storage and personalisation permissions so that Google can respect the visitor's choice. This is to bring the cookie policy, GA4 & Ads integration up to speed with the latest rules and best practice.

Auto Discontinue Products
Set products to automatically discontinue when they run out of stock as part of improving your stock management.

Admin alert emails modernised & improved
We've redesigned all the system alerts to bring them into 2024 and emphasise important actions you need to take.

Google Sheets integration for custom sales data reporting
Automatically sync your new order data to Google sheets allowing you to build custom reports or dashboards that are automatically updated and can be viewed on mobile and desktop devices.

Back In Stock Dates report
A single screen to view back in stock dates for all products and see which have expired but haven't been re-stocked yet.

Customer Order Analysis 
Track trends over time for different groups/types/classifications of customers using this on-screen report and record sales contact actions and updates to main customer notes. Read more about Customer classifications, order analysis, sales summary and product discovery.

Customer Quotes via Manual Orders & Making Payments
We've introduced a new 'Quote order' state for orders, used when quoting via a manual order in admin so that your customer is be able to find the quote in their customer 'Previous orders' section when logged into their account, under a new Quotes tab. 

Product Sales on-screen report
A valuable report for Product Managers and Product Development staff to to compare changes in sales and conversion rates of specific groupings of products, such as a range of product IDs or product categories by date ranges.
Read about Product Lifecycle & Forecast Reporting and Product Sales Report

Product Data Quality Report
Target high value or converting products with data issues to improve their quality and boost sales. 
Read about our wide range of reporting

First Added To Cart (FATC) report
Find which items are added to cart first before buying other items. 
Read about our wide range of reporting

Switching customers between different VIP Clubs / Managing Discount Levels Automatically
Alert customers when they are switched from one VIP club to another with a new email alert using the Email Task 'Swap VIP Club', such as upgrading from a trade club to a distributor club.
Read about the VIP Club system and uses

Our Magento integration now pulls in categories, manufacturers, orders & customers.
New admin areas are now also available for Magento Integration & Magento Order States to help manage the integration and update sync'ing between a Magento instance and REC+

Page Slices Mobile Styles
We've re-designed the way you manage many of the style/design settings with additional support for changing some styles between how they look on Desktop vs Mobile, such as different paddings and text alignments. 

 


IMPORTANT: PCI DSS Compliance v4 - New Scanning Service For Ecommerce Sites

What is PCI DSS v4 & What Has Changed?

PCI DSS v4 is the next evolution of PCI compliance affecting ecommerce websites which take payments and it is in effect now. Read documents about PCI v4 here

A significant change is that in the past your website did not need to be PCI scanned since you use 3rd parties to handle payments, such as Paypal, Stripe, Klarna, Barclaycard ePDQ etc, and the burden of PCI compliance fell onto those companies. However that has changed and banks and payment processors may now ask for your website to be regularly scanned as well due to the evolving threat landscape, which is set out under Requirements 6 and 11. There are changes to the Self Assessment Questionnaires SAQs you fill in which now mirror v4 compliance.  Read more about the SAQ changes and requirements here

Why Do Vulnerabilities Arise?

Hackers are always searching for ways to exploit websites with new methods or tools. We have extensive multi-layered security tools and processes to protect your core site from exploits, however there may be scripts that have been added to your site in the past which were secure at the time but a new exploit has subsequently been found for them. These will be flagged up in a scan and require attention to negate the vulnerability.  It's a fast-moving game, even a new script added today could become vulnerable in a short period of time, hence more regular and more comprehensive scanning requirements. 

When Do I Need To Start Adhering To The New Standard?

It will depend on when you did your last 12 month SAQ. Once that expires then you will need to adhere to the new standard, as set out below:

How Do I Do PCI Scans?

Your bank or payment processor may provide you with an approved PCI scanning system (ASV - Approved Scan Vendor) which can be used to perform a scan. Otherwise it will be necessary to purchase this service. The scan produces a detailed report which needs to be checked through to ensure there are no identified vulnerabilities on your website, including picking through false positives. This is best tackled by us since your website application and hardware infrastructure is provided by us. This includes switching some of our security tools into PCI Compliance test mode to eliminate false positives.

How Often Do I need To Run PCI Scans?

This may be needed as often as every 90 days.

How Do I Check What Scripts Are On My Site?

You can use the Script Finder program in the website Admin Centre to see all the scripts that are in use on your website. This is important if you are using embedded payment pages or forms including iframes, such as for Klarna or Paypal Commerce.

What Else Needs To be Updated?

We will have to enable HSTS (which forces the browser to always use HTTPS with your domain) and secure cookies, both are settings in the admin centre. We will also look to introduce other measures highlighted in the new standard which are not already covered. 

What Does It Cost?

We can perform PCI scans for you and interpret the scan reports. The charge for this is £105+VAT per scan request per website. This includes scan re-runs to check any issues identified in that scan are resolved. We can either use your bank's scanning tool if it's provided or a paid service such as HackerGuardian which is typically around £70 per annum. 

Script audits can be undertaken at a charge of £105+VAT.

If we find 3rd party scripts or other work that require remediation, the charge is £105+VAT per hour and would typically take a few hours to complete unless the scripting work was particularly large or complex. You would also need to test your website functionality relating to the scripting work after it is completed to ensure it is functionally working.

Other measures may need to be introduced over a period of time which may have to be charged for and we will advise of this at the time.

How To Book

Please raise a support ticket stating you require a PCI Scan in the subject line and whether you have access to PCI scanning software in the description and we will schedule in the work. 

 

.


NEW in REC+: Introducing Price Tracking History, Improved Reporting & PCI-related Security Enhancements

Spotlight

Price Tracking History
Daily tracking of product prices displayed on a timeline to allow you to see when changes were made.
This provides a base to add more features, such as enhanced reporting as well as introducing price drop alerts for customers. 
When enabled you can view the price changes graph above the prices on the edit product screen. Contact us to find out more.
3607

Faster report generation
Report Builder performance has been greatly improved by building reports in parallel to reduce generation time plus optimisations to some specific reporting blocks, as well as speeding up the coupons report. You'll now notice a new loading bar briefly displayed when running Report Builder reports with the screen loading in a fraction of the time.
3668

Ecommerce & Tracking

Order Manager coupon/discount icons
New coupon/discount icons are shown against orders in Order Manager wherever a discount/coupon was used, with coupon information shown on hover of the icon. Search can now be used to reveal all orders that used coupon codes (or part of the code such as the prefix). This is particularly useful for finding Google Shopping discounts as these all start with "GSD-". Read more about the benefits of running ads with Google Shopping Automated Discounts.
3660

Report Builder - selecting multiple Smart Types
New controls so you can multi-select a mix of different types of users for unified reporting, such as Trade & Dealer, or exclude a specific group of users by selecting all other groups except the one to be excluded.
3651

PDF invoice links can now be added to confirmation emails
Update order confirmation emails with the new secure order.pdf_link template tag link so users can easily download their invoice, without needing to log in. 
3687

Invoice line display customisation enhancements to match branding 
Update your website invoice to match your brand or your existing invoices more exactly, contact us for pricing. 
3686

Product & Category sort order changes are now audited
New audits to help you track when and where changes have been made.
3677, 3679

Duplicate variations detection.
Working with a large number of variations on a product can be tricky to make sure you don't end up with the same option combinations already set up. 
The system will now warn when this happens and continues to warn when you come back to the product later if a duplicate already exists.
Also, to help you find these en masse there is a check for this in the Prroduct Issues report: Admin > Reports > Product Issues > Duplicate Variation Option Combinations
3678

Integrations

Google Shopping Automated Discounts now treated as their own referral/source for traffic tracking
In order to better analyse the effectiveness of the Google Shopping Automated Discounts program, you'll now be able to see that an order came from this source and to be able to filter to just these orders in Order Manager.
3661

CMS & Admin

Page Slice buttons design
Buttons in pages built using slices can now be heavily customised with colours, sizes, padding, font sizing, alignment and more. 
Please note, if you want easily repeatable/consistent buttons across your site, changing the style directly in the CSS templates may be a better choice. However prototyping them with slices is a great option and then have a designer add in the CSS so you don't have to update each one manually.
3674

Security

PCI Password security update - require a minimum 12 characters for new passwords
This increases from the previous minimum of 8 characters to match PCI 4.0 password requirements.
UPDATE: this was initially released in July and then changed in August to only apply when using the Password Meter with additional password checks for upper and lower case letters, numbers and symbols. Read more about PCI Compliance requirements.
Please note: Existing passwords remain untouched, this is for new passwords.
3681

SRI usage increased to secure 3rd party script use where possible on all default installed scripts

Subresource Integrity (SRI) is a security feature that enables browsers to verify that resources they fetch are delivered without unexpected manipulation. Templates on your site may need review for PCI 4.0 due to historic use of scripts. Some scripts such as Google Analytics, PayPal, Stripe & Facebook Pixel all need to be kept up to date and are currently unavailable with SRI from these providers. 
3659

Developer

Categories API now allows filtering by a given timestamp, or sorting by a specific field
Using ?since_timestamp=... you can now filter for category changes since a date, similar to how you can filter for products & orders. 
Full information about this and the rest of the API available here.
3670

InnoDB migration for visitor tables
This is a technical enhancement allowing the migration of the large visitors table on each website to the InnoDB file format to reduce backup times. This is also useful when performing any future server updates or migrations. Only performed by technical staff.
3689
 


SERVER MIGRATION UPDATE

This is a reminder that we will be migrating you across to our new server infrastructure in the coming weeks.
Your website will be unavailable during the migration process and any backend integrations should be paused from sending updates as well e.g. stock quantities.

Migration Process & Communication
When we are due to move your website, we will raise a support ticket to let you know it is taking place.
We will then advise of any followup actions required by you once the move has been completed.
You may need to update your DNS settings if we do not have access to these, plus FTP and Tradebox connections if in use.

Reminder emails have been sent out with full details in the server migration document included in the emails.


New in REC+: Klarna Payments, New Product Export, V1 Feed support for Google Shopping Automated Discounts & more

Spotlight

These features were introduced throughout August & September.

Klarna Payments

New integration added for Klarna Payments, we previously had Klarna Checkout but now support both of their account types.
This also improves our previous Klarna Checkout integration to use their hosted payment page which helps ease PCI v4 requirements.
Admin > Connect > Payment Processors > Klarna > Klarna Purchase Service
3688

Product Export V2
We've added a new timesaving product import / export to make it easier to update (and test) your main product data from a single file rather than multiple files, including tickboxes for options, default & additional images, videos, downloads, attributes, tags, associated products, addons, components, bundling package types. There is also a debug mode which displays the first 1000 lines for you to check prior to exporting all products. Default normal and special prices can also be included, although it's likely you will use the Products Price Export for this instead as it handles more pricing options.
Admin > Export/Import Manager > Products v2
3698

Google Shopping Automated Discount support for V1 Google product feeds. 
Previously to use Google Shopping Automated Discounts you'd have needed to upgrade your feed to use the new ID formats, resulting in Google re-indexing the products as new and going through another AI relearning phase. This has been reworked so existing sites using V1 of the product feed can now also apply for using Google Shopping Automated Discounts for paid product listings (read more about this feature here). New sites can jump straight in with the v2 feed.
3736

Ecommerce & Tracking

Backorder dates on order summary
If an ordered item is on backorder, and a back in stock date exists, we'll show this for the order to help admins and customers know when the item is likely to be dispatched.
Shows in Admin > Order Manager > Order info screen, as well as Customer Home > Previous Orders > Order info screen
3692

Coupons > Exclude manufacturers
We already had a way to filter a coupon to only apply for a given manufacturer, while this new feature lets you exclude a list of manufacturers instead. 
Admin > Add/Edit Coupons > Exclude applying this coupon to the following manufacturers
3699

Users awaiting stock report now shows status and total retail value.
We've updated this report to help you see the status of products that customers were waiting to come back into stock e.g. live, draft or discontinued etc. as well as total retail value (price * qty of users)
3734

Products & variations export now exposes the RRS data (Runners Repeaters Strangers)
This lets you easily view RRS data across all your products and variation combinations em masse, so for example you can asses the impact of faster moving runners being in or out of stock and adjust production or purchasing cycles accordingly.
3738

Customer Order Analysis report improvements
We've made a number of improvements to this report screen such as adding quick links to the related Customer Sales Summary report, as well as details about when the last general admin comment was left or last prospect to see when the last interaction was. 
3739, 3741

Customer Sales Summary > Recent orders.
This adds a customers most recent orders to the top of the sales summary screen for quick reference.
3745

Google product feed v2 now automatically adds nested categories to custom label 4
The google product feeds already show the default category as the product type however if you also use categories 2-5 on products and these may be more specific, we now automatically set the custom labels of these products to the most specifically nested category (unless a custom label 4 has specially been set on the product to override it).
3752

GMC Summary > Show product RRS groups.
Easily spot / filter your products by Runners, Repeaters & Strangers when reviewing them in the GMC summary & Boost Performance area in admin. 
3742

CMS & Admin

Full width images in slices
Image slices that are expanded full width should now also have their images expand with them to make adding hero images easier.
3731

Prospect Manager > Quick Add user popup now also supports setting a customer's group.
This helps speed up the process to add customers into groups such as Trade or Dealers with customer group pricing.  
3740

API, Multi Store & Integrations

Easier product download access via API
We added a new "Include downloads with products" switch on api accounts to allow 3rd parties access to all related downloads of products. Please note you'll only want to enable this for 3rd parties you trust if some product downloads are not public. 
3707

API Accounts redesign
We've refreshed the API Accounts area to make it easier to navigate and see exactly what an API account has access to. 
3707

Multi store kg to lbs
Multi store can now automatically convert from KG to LBS when sending over products from a UK to US store.
Admin > Multi Store > Add/Edit > Weight Unit
3725

Unleashed force push > Loading bar
Previously doing a full force push of all products from a site to Unleashed would be slow and it wasn't clear how far through the process you were. We've now made this a background task and added a progress bar so you can easily track the progress of this operation.
3713

Developer

Templatable Admin New Order Notification
The email for customers' new orders was already templatable, but the email admins receive can now also be modified. You can use this to highlight specific details of the email such as delivery methods for express delivery for example. 
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Custom delivery method designs at checkout
We've added a new template file where you can modify the design of the delivery methods shown at checkout.
New template file: views/0-base/html/checkout/delivery_methods.html.twig
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SERVER MIGRATION SCHEDULED DATES

We will be migrating you across to our new server infrastructure in the coming days and weeks and you will be informed 48 hours in advance of your migration date. 

Migration Process & Communication
When we are due to move your website, we will raise a support ticket to let you know it is taking place.
We will then advise of any followup actions required by you once the move has been completed.
We will update the support ticket when the migration has been complete.
You may need to update your DNS settings if we do not have access to these, plus FTP and Tradebox connections if in use.

Reminder emails have been sent out and full details given in the server migration document included in the original email of 12th September 2024.
 


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