Merry Christmas | Support Cover

Merry Christmas!

From everyone at Wildfire we would like to wish you and your families a Merry Christmas & Happy New Year!​​​​​​​ 

Thank you for using our services during 2023

It's been a busy 12 months with many new features added to our REC+ ecommerce & CRM platform including the addition of AI for content and product descriptions and translation, a raft of new page building features, customer sales classifications, enhanced expert answers, VIP Clubs, product lifecycle reports and many other features which are fully listed here plus the switch to GA4 which many customers made with our assistance

More Marketing, More Revenues...

We continued to help customers drive more revenues across paid advertising and brand build on social media. Google advertising remains king of the jungle for gaining revenue and because paid advertising is so critical, we also introduced a new automated monitoring service for Google Merchant Centre so you can ensure all of your products are available to advertise.

Price Compare...

Our essential price comparison app continues to help customers set their prices correctly in the market and this combines well with Top Product reporting to prioritise which popularly viewed products to work on first to drive up conversion.

Increased Security, Fast Performance...

Our server infrastructure remains updated and secure for combatting the ever-present threats from bad actors on the web. Whilst we seldom ever talk about this, rest assured it remains the cornerstone of our service for keeping your REC+ website secure and performant.

Again, thank you!

We'd be nothing without our customers and as always we value your custom and look forward to doing great things together in 2024.  

Starts Friday 22nd December - Tuesday 2nd January 2024
During this period we provide technical support over the Christmas period, namely server and uptime monitoring. Regular support and project work resumes on our return.

Change Freeze Thursday14th Dec - Wednesday 3rd January 2024
We will not release any new REC+ software changes after Thursday 14th December until we return in the new year.

System Availability
You can view service status on our WildfireNet twitter account 

Raising Support Requests
Please log any calls on our ticket system as the office will be unmanned for this period or email [email protected]

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